Best Sales Management Tools & Software for Sales Representatives (Free & Paid)‍

The most crucial role of a sales representative is managing the sales pipeline. Sales professionals have to keep track of customers' data, potential leads, and follow-ups. 

Fortunately, with sales management tools and software, the sales representative can handle all essential sales activities of a business.

Whether interacting with customers and tracking KPIs, sales management tools bundle necessary features and services to serve the purpose. It increases the productivity of sales reps as well as increases the revenue of the company.

In this article, we will learn about the best sales management tools in the market for sales representatives.

What is sales management software?

Sales management software assists in implementing sales strategies and management of sales operations to increase productivity and sales.

It's not an easy task to lead a sales team. With good sales management software, sales representatives can track KPIs, monitor the sales pipeline, and analyze all deals. 

An effective CRM is a one-stop shop to support your sales management priorities. There are various sales management tools for different types of businesses that can significantly boost sales practices and strategies. It helps to enhance the sales management skills of sales representatives.

What is a sales representative?

The sales representative is someone who directly interacts with customers throughout the entire sales process. They're in charge of listening to a customer's needs, selling products or services, and ensuring a positive customer service experience. 

Businesses have sales representatives to make cold calls to attract prospects. They have to work on several communication channels and deal with customers continuously. These reps have a monthly sales quota of bringing in customers.

Why do businesses use sales management tools and software?

Having a great sales strategy is important for growing revenue for any business. That's why sales representatives need to complement their sales tactics with sales management tools.

There are different sales management tools that handle and track all the sales activities. Managers can see into their sales funnel and process as well as team activities, sales representative performance, and transaction status using sales management tools. 

It allows them to swiftly obtain the information they require to make effective decisions and improve any aspect of their sales team's process.

Top 18 sales management tools for sales representatives

We have compiled a list of popular sales management tools that sales representatives can rely on to streamline their workflow. Let’s have a look at them:

Hubspot Sales Hub

On this list of top sales management tools, Hubspot is one of the best tools to get started with for SMBs. It provides Sales Hub, a sales CRM software, to manage your customers' sales deals.

Sales Hub is a sophisticated and simple-to-use for expanding teams that feature sales engagement capabilities and strong sales analytics. 

Sales representatives can easily get customer insights, potential leads, and customer data, allowing them to function at maximum efficiency. They can produce an outstanding end-to-end customer experience for scaling businesses.

Features:

• Sales Automation
• Sales Management Playbooks
• Sales Analytics and Reporting
• Pipeline Management
• Meeting Scheduler

Pricing Plans: Free plan available, and the paid plan starts from USD 45 per month

Pipedrive

Next, we have Pipedrive- a sales management software for increasing revenues. Pipedrive aims to simplify the selling process by removing the complexity. 

The software is based on a customizable pipeline that illustrates your prospects visually as they progress through your sales funnel. It is a highly centralized sales platform that allows sales representatives to interact, improve their selling process, and forecast sales cycles by presenting data in a legible and straightforward style.

Features:

• Pipeline and deals
• Automation
• Insights and reporting
• Email and communication tracking
• Integrations

Pricing Plans: Paid plans start from USD 12.50 per month

KrispCall

Although KrispCall doesn’t directly fall into the category of sales management tools, it has implications on sales generation, lead management, and customer contact information. KrispCall is a cloud telephony platform that provides tools for call centers to manage sales funnel.

KrispCall provides sales dialer tools and sales automation tools for sales representatives. These tools play an important part in cold calling campaigns and bulk SMS marketing for generating leads and sales from the list of potential customers.

One of the highlights of sales management tools is to store the entire conversation history of customers. With KrispCall, you can do just that by saving all SMS and voice calls of each customer to get the entire information of the customer’s sales journey.

KrispCall also offers Click-to-call widget that can be embedded on the business website to generate leads. This widget is handy for collecting customers’ information so that you can convert your website visitors to actual paying customers.

KrispCall is popular for integrating sales management tools like Hubspot, Pipedrive, etc. That means you can get the best of both cloud calling and sales management in one single platform.

Features:

• Sales dialer
• Sales automation
• Click-to-call widget
• Call/Contact Center software
• Third-party app integration
• Intelligent call routing
• Interactive Voice response

Pricing Plans: Paid plans start from USD 15 per month

Copper

Copper is specially built for the sales team that focuses on email rather than phone calls. It is a CRM tool that integrates with Gmail inbox. It makes it simple to get started for the salesperson who uses G Suite. 

Its Pros function is helpful for businesses and employees that actively work with clients after the sale has been made. Copper's sales software for sales management doesn't have all the features of its competitor but still is formidable in its own way.

Features:

Sales forecasting

Email tracking

Sales tracking

Pipeline reporting

Sales analytics

Pricing Plans: Paid plans start from USD 25 per user per month

Freshsales

Freshsales is a popular sales tool for managing leads in various ways. Its dashboard focuses on moving customers through the sales funnel. Generally, it stores data like demographics, touchpoints, social profiles, and notes from conversations of sales representatives and customers.

Freshsales CRM blends calling and emailing and even offers automation features that let you schedule emails, build templates, and follow up with leads. It's also designed to function in tandem with the rest of the Freshworks ecosystem.

Features:

• Contact management
• Sales reports
• Automation
• Sales sequences
• Pipeline management

Pricing Plans: Free plan available, and paid plans start from USD 15 per month

Quotapath

QuotaPath, for businesses of any type, is a commission tracking application developed by salespeople for salespeople. It automates commissions and improves understanding of complex plans to drive teams' more effective and accurate sales processes.

The sales representatives can better picture their earnings and quota attainment with real-time data syncs and customizable dashboards. Forecasting allows sales professionals to assess future earnings from pipeline deals easily.

Features:

• Unlimited comp plan creation
• Earnings calculation & forecasting
• Attainment tracking & forecasting
• Career planning & goal tracking
• Insights

Pricing Plans: Free plan available, and paid plans start from USD 288 per year

Ambition

Every company has the ambition to run a successful business, and with Ambition, a sales management tool, businesses can track the sales representative's activities. 

Ambition makes sales processes fun. It integrates with CRM applications and tools to gather the KPIs of sales representatives and use them as insights.

This is an excellent solution for remote sales teams who miss the thrill of the sales floor and want to reinvigorate their team. Sales managers can use dashboards, sales games, coaching programs, representative scorecards, and other tools to help their teams succeed.

Feature:

• Competition Engine
• Metric Dashboards
• Analytics
• Utilization Reports
• Scorecards

Pricing plans: Paid plans start from USD 570 per month

Bitrix24

Bitrix24 is a comprehensive CRM system that automates businesses' sales, market, and customer service. It includes crucial capabilities for managing leads and pipelines, segmenting clients, and running an online business.

It's perfect for teams who need a powerful CRM system to track leads, track customer interactions, and organize online storefronts. 

Bitrix24 CRM has a kanban view that allows you to see activity timings and manage your pipeline. You can examine which customers purchased specific items and the purchase history of any given customer.

Customers and audiences can be segmented depending on sales, sales volume, and other factors. Built-in calling, call tracking, and task management capabilities are all included in the application.

Feature:

• Activity Tracking
• Applicant Tracking
• Approval Workflow
• Attendance Tracking
• Audience Targeting

Pricing Plans: Paid Plans starts from USD 49 per month

VanillaSoft

VanillaSoft excels in increasing leads and minimizing the sales cycle. It assists your team members in identifying the next best lead to pursue so that they may work swiftly and effectively.

VanillaSoft stores and scores lead data. It also gives sales representative tools to contact prospects such as lead routing, call auto-dialing, and call recording.

It has a feature known as logical branch scripting, which helps salespeople navigate difficult conversations. When a sales representative asks qualifying questions, the script responds properly to keep the conversation on track.

Feature:

• Activity Dashboard
• Calendar Management
• Call Management
• Campaign Management
• Communication Management
• Content Delivery
• Customizable Scoring

Pricing Plans: Contact Vannillasoft Customer support

Gryphon Networks

Gryphon Networks is a software platform that focuses on sales intelligence. Sales professionals can access interactive dashboards that show sales and marketing activities. It helps us to compare the performance of salespeople, departments, and offices.

It assists you in handling sales activity data of sales representatives and technology to obtain a clear view of what works and what doesn't, so you can hold people accountable and coach them to a higher level.

Gryphon Networks combines sophisticated sales tools with a high-throughput communication system to automate and provide insight into critical sales performance data. This platform provides actionable analytics that helps companies increase income faster.

Feature:

• Auto-Dialer
• Call List Management
• Call Recording
• Call Scripting
• Contact Management
• CRM

Pricing Plans: Paid price starts from USD 50 per month

Salesforce

Salesforce Sales Cloud is a CRM platform that supports sales teams, marketing teams, and customer service teams in both B2B and B2C scenarios.

Salesforce offers a totally customizable system that integrates marketing, lead generation, sales, customer support, and company analytics. Users can exchange information or ask queries using a real-time social feed for cooperation.

Features:

• Activity Dashboard
• Campaign Management
• Channel Management
• Client Tracking
• Competitive Analysis
• Commission Management

Pricing Plans: Contact salesforce customer support

Zoho

Zoho is a comprehensive cloud-based sales management solution that can be used by businesses of all sizes and industries. Many businesses around the globe use Zoho CRM to build long-term customer relationships and boost team productivity.

Zoho CRM is the most tightly connected solution on the market, thanks to its increased omnichannel support. 

Zoho's AI-powered sales assistant helps sales professionals with enhanced insights, solutions, and forecasts. Your sales department can focus on selling rather than entering data with workflow automation and lead scoring.

Features:

• Workflow Automation
• Lead Management
• Marketing Automation
• Process Management 
• Advanced Analytics

Pricing Plans: Paid plans start from USD 20 per month

Flowlu

Flowlu is an all-in-one platform for managing projects, finance, task, and client management. It gives you a comprehensive picture of what's going on inside the business. 

The tools provided by Flowlu allow you to see what your staff are up to and what issues they are encountering. You can keep track of every aspect of your business, from your employees' time and workload to total expenditures and invoices from customers.

Feature:

• Budget Management
• Collaboration Tools
• Contact Database
• Content Management
• Create Subtasks

Pricing Plans: Paid plans start from USD 29 per month

Nutshell

Nutshell is an all-in-one CRM and email marketing platform that enables B2B companies to collaborate and earn more business. 

Nutshell is designed for teams who are tired of juggling multiple sales and marketing tools and don't want to employ a full-time administrator to maintain their software.

There are different things included in a Nutshell subscription package. It includes customizable reporting tools, unlimited CRM contacts, data transfer assistance, and live support.

Feature:

• Campaign Management
• Contact Management
• Document Storage
• Email Marketing
• Internal Chat Integration
• Lead Distribution

Pricing Plans: Paid plans starting from USD 20

MindTickle

MindTickle is a proper sales management software that places a major emphasis on the development of the internal team. Sales representatives use MindTickle to identify skill gaps in their teams, conduct one-on-one teaching, and motivate them with points and badges.

Professionals can utilize the platform to develop their own training programs to teach your employees how to ask the proper questions and deal with objections. It helps businesses develop a personalized coaching program for a team member suffering in a certain area.

MindTickle is also ideal for presenting new sales rep onboarding programs or micro-learning films to keep your staff informed about any changes.

Features:

• Content Delivery
• Document Management
• Electronic Signature
• Gamification
• Goal Setting
• Meeting Management

Pricing Plans: Contact MindTickle customer support

Workbooks

Workbooks, a popular CRM platform, provides sales marketing and customer service features, among other departments. As a result, it's a terrific fit for businesses that rely on cross-departmental communication.

Workbooks allow your sales team to keep track of lead engagements, track activities, and integrate with email.

Businesses can use the platform to automate administrative operations like creating a contract or an invoice. It also supports digital signatures for a more seamless purchasing experience.

If you need assistance getting started with Workbooks, their implementation staff will walk you through it. This is especially useful for sales teams with no IT or project management support.

Features:

• Customer Service Analytics
• Customizable Reports
• Document Storage
• Email Response Control
• Interaction Tracking

Pricing Plans: Paid plans start from USD 30 per month

VoilaNorbert

VoilaNorbert helps you find any corporate email addresses, manage your leads and gain a lot of time spent on creating an email list. It allows you to find leads, email addresses and contact information on any websites simply by clicking on a button. All your leads can then be exported, added into custom-made lists and/or contacted directly from Norbert with advanced tracking tools to know if they opened or even clicked on your emails.

VoilaNorbert lets you find any corporate email address, but also has a feature of verifying addresses in bulk and an email enrichment feature.

Features:

• Easy to use, you just need a name an a domain of your lead
• First 50 searches are free
• User-friendly interface
• Precise and accurate

Pricing Plans: First 50 searches are free. After that plans start from $49 per month

Adrack

Adrack offers lead distribution software as well as custom development services. This software enhances your lead generation process and helps you capture, distribute, and convert leads. Adrack system allows you to automate lead distribution and management. You can set up your custom filters such as time zone and lead source. This will ensure that your prospects are assigned to the most suitable salespeople. The software is beneficial for businesses that run their own sales campaigns, and lead generation agencies.

Features:

• Real-Time Validation and Reporting
• Advanced Distribution
• Secure Portal
• Advanced Billing
• Accurate Revenue Tracking
• Fraud Protection

Pricing Plans: 

• Free plan to run one campaign of up to 10,000 pings.
• Starter plans cost $275 per month. You can run one campaign of up to 10,000 pings on a free plan.

Conclusion

Businesses can provide guidance for their sales professionals, enhance productivity, and identify prospects with the correct sales management software. An inventory management software would also be a good addition to your list of sales tools. You need to figure out the right combination of features and pricing to get your sales activities up and running.